Software updates and security patches are critical for keeping systems secure and performing well. However, managing updates can be time-consuming and risky if not done properly. IT AMC includes automatic software updates and security patches, so your systems stay current, secure, and protected without you having to manage updates yourself.
Why Software Updates Are Critical
Software updates fix security vulnerabilities, improve performance, add new features, fix bugs, and ensure compatibility with other systems. Without regular updates, systems become vulnerable to security attacks, performance degrades, compatibility issues appear, and bugs accumulate.
Security patches are especially important because they fix vulnerabilities that hackers can exploit. Unpatched systems are easy targets for cyberattacks, data breaches, and malware infections. Regular security updates protect your business from these threats.
- Fix security vulnerabilities
- Improve system performance
- Add new features and capabilities
- Fix bugs and errors
- Ensure compatibility with other systems
- Protect against cyberattacks
What Updates Are Included in IT AMC
Your IT AMC covers all essential software updates. Operating system updates for Windows, Linux, and other platforms, application updates for business software, security patches for all systems, antivirus and security software updates, firmware updates for hardware devices, and driver updates for peripherals and components.
All updates are tested before deployment, scheduled during low-usage hours, and documented for your records. Your systems stay current without disrupting business operations.
- Operating system updates (Windows, Linux)
- Application and business software updates
- Security patches for all systems
- Antivirus and security software updates
- Firmware updates for hardware
- Driver updates for peripherals
Safe Update Deployment Process
Updates are deployed safely to prevent problems. We test updates in a controlled environment first, schedule updates during low-usage hours to minimize disruption, create backups before applying updates, deploy updates gradually to catch issues early, monitor systems after updates for problems, and roll back updates if issues occur.
This careful process ensures updates improve your systems without causing problems or downtime. You get the benefits of updates without the risks.
- Test updates before deployment
- Schedule during low-usage hours
- Create backups before applying
- Deploy gradually to catch issues
- Monitor systems after updates
- Roll back if problems occur
Security Patch Management
Security patches are prioritized and deployed quickly to protect against threats. Critical security patches are applied immediately, high-priority patches are applied within 24 hours, medium-priority patches are applied within a week, and all patches are tested before deployment.
We monitor security advisories, prioritize patches based on threat level, test patches for compatibility, deploy patches quickly, and verify patch installation. Your systems stay protected against the latest security threats.
- Critical patches applied immediately
- High-priority patches within 24 hours
- Medium-priority patches within a week
- All patches tested before deployment
- Security advisories monitored
- Patch installation verified
Update Documentation and Reporting
All updates are documented for your records. You receive reports showing what was updated, when updates were applied, why updates were needed, what changes were made, and any issues encountered. This documentation helps you understand your system maintenance and track update history.
Documentation includes update schedules, patch deployment records, system change logs, compatibility testing results, and rollback procedures. All records are maintained for compliance and troubleshooting purposes.
- Detailed update reports
- Update schedules and timelines
- Patch deployment records
- System change logs
- Compatibility testing results
- Rollback procedure documentation